Privacy Policy

DC SHIPPING LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Information: This includes your name, contact information (email address, phone number, address), and any other information you provide when contacting us or using our services.
  • Vehicle Information: Details about the vehicles you wish to import or export, such as make, model, year, and vehicle identification number (VIN).
  • Payment Information: Credit card details, bank account information, or other payment details necessary to process your transactions.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including vehicle sourcing, customs clearance, homologation, and final delivery.
  • To communicate with you about your orders, inquiries, and other important updates.
  • To process payments and prevent fraudulent transactions.
  • To improve our website and services based on your feedback and usage patterns.
  • To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as customs brokers, shipping companies, and payment processors.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data during transmission.
  • Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
  • Regularly updating our security protocols to address new threats.
  • Limiting access to personal information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device to help us analyze web traffic, personalize your experience, and provide targeted advertising. You can control the use of cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: info@dcshipping.us.

12. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.